Service Policy

Welcome to Kate’s energy healing and consultation services. Please review the following service policies to ensure a clear and smooth experience. By booking a session, you agree to these terms.

1. Payment Policy

  • All payments are due at the time of booking and are securely processed through PayPal.

  • Services are non-refundable.

2. Scheduling & Rescheduling

  • Appointments are booked on a first-come, first-served basis and are confirmed upon receipt of payment.

  • If you need to reschedule, please provide at least 24 hours' notice to avoid forfeiting your payment.

  • Rescheduling requests made with less than 24 hours’ notice or no-shows will result in the full payment being forfeited.

3. Cancellations

  • Cancellations must also be made at least 24 hours in advance.

  • Sessions canceled with less than 24 hours’ notice are non-refundable and non-transferable.

4. Discounts

Discounted rates are available for:

  • Law Enforcement Officers (LEO)

  • First Responders

  • Active and Retired Military Personnel

Proof of ID is required to qualify for these discounts.

5. Confidentiality

All sessions are private and confidential. Kate respects your privacy and will not share any personal or session-related information with third parties.

6. Session Preparation

  • Ensure you are in a quiet, uninterrupted space for virtual sessions.

  • It is recommended to reflect on your goals or intentions for the session beforehand to maximize its benefits.

7. Session Policies

  • For energy infusion sessions, a prior individual session is required to ensure alignment.

  • Kate reserves the right to refuse service if she feels the session is not in the client’s best interest or outside her scope of practice.

8. Limitation of Liability

Kate’s services are complementary to traditional medical or psychological care and are not a substitute for professional diagnosis or treatment. Clients are responsible for their own decisions and actions based on the insights provided.

9. Contact Information

If you have questions about your booking or the service policies, please contact Kate directly via the provided contact information.

Thank you for your trust and cooperation. These policies are in place to respect both your time and Kate’s ability to serve all clients effectively.

Real Energy Healing for Real Lives.